Hackers violate security systems at Hotel Romantik Seehotel Jagerwirt and demand ransom in Bitcoin.
Hackers whose attack critical IT infrastructure and ask for bitcoin ransom are not something new. These events have been happening on a regular basis over the past two years. What was unheard of, attacking a hotel and blocking hundreds of guests and leaving them out of their rooms, probably this had not happened as it just happened last week.
According to reports, one of the best European hotels, the Romantik Seehotel Jaegerwirt in Austria became cybercriminals target. They managed to hack the electronic key system of the 4-star luxury hotel, blocking all exit/entry. While hotel guests could not move in or out of their rooms, the hackers demanded a ransom of 1,500 EUR in Bitcoin to the hotel authorities.
It is reported that the timing of the attack, coincided with the opening weekend of the winter season also prevented the hotel from scheduling new cards with their respective keys to replace those that had been blocked. Given the circumstances, the hotel rooms were full of guests, the hotel management were forced to fall into the hackers demands.
In this same sense, the hotel making use of a statement, reported that it was not the first time that IT facilities had been attacked by cyber criminals, it is noted that the hotel was allegedly attacked twice before, this was the most serious of all cybercrime incursions. Moreover, the security systems of the reservation system were also attacked, as well as ATMs, all hotel operations were disabled.
Therefore, as regards the justification for the decision to pay for the ransom of the security and operations systems of the Romantik Seehotel Jaegerwirt Hotel, the Managing Director of the Christoph Brandstaetter establishment reported: “The house was totally booked with 180 guests. We had no other choice. Neither police nor insurance helps you in this case.” he also added “it was cheaper and faster for the hotel just to pay the ransom instead of exploring other alternatives.”
In the same vein, the hackers seem to have made another attempt to break into the system after paying the ransom. Apparently they had left a back door open in the system, this was digitally repaired in a timely manner by the hotel management.
Because of what has been described above, the Romantick Seehotel Jaegerwirt hotel now has a state of the art cybersecurity system. Equally, managers are exploring the possibility of reintroducing old fashioned lock and keys along with electronic locks to prevent similar acts in the future.
In a statement, the hotel Romantik Seehotel Jaegerwirt urges cybersecurity agencies to take appropriate actions against those responsible for such acts, to prevent business from falling victims to hacking incidents. New annoucements are expected.
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